PRIVACY STATEMENT
Timber Creek Construction
Inc.
This privacy statement covers the site
www.TimberCreekInc.net
Because this Web site wants to demonstrate its commitment to
our users’ privacy, it has agreed to disclose its information
practices and have its privacy practices reviewed for compliance
by .
1. What personally identifiable information Timber Creek
Construction Inc. collects.
2. What personally identifiable information third parties
collect through the Web site.
3. What organization collects the information.
4. How Timber Creek Construction Inc. uses the information.
5. With whom Timber Creek Construction Inc. may share user
information.
6. What choices are available to users regarding
collection, use and distribution of the information.
7. What types of security procedures are in place to
protect the loss, misuse or alteration of information under
Timber Creek Construction Inc. control.
8. How users can correct any inaccuracies in the
information.
If
users have questions or concerns regarding this statement, they
should first contact Timber Creek Construction Inc. by EMAIL,
PHONE, POSTAL MAIL If they do not receive acknowledgment of
their inquiry or their inquiry is not satisfactorily addressed,
they should then contact the webmaster to resolve users
concerns.
[Include this Software
Disclaimer as the last sentence in the opening statement
if the site has a downloadable software application or applet:
The program covers only information that is collected
through this Web site, and does not cover information that may
be collected through software downloaded from the site,
www.Timbercreekinc.net
has agreed to notify users of:
Information
Collection and Use
Information Collection
Timber Creek Construction Inc.
is the sole owner of the information collected on
www.TimberCreekInc.net
Timber Creek Construction Inc.
collects information from our users at several different points
on our Web site.
Registration
In order to use this Web site, a user must first complete the
registration form. During registration a user [is required to]
give[s] contact information (such as name and email address). We
use this information to contact the user about services on our
site for which he has expressed interest. It is optional for
the user to provide demographic information (such as income
level and gender), and unique identifiers (such as, username and
password), but encouraged so we can provide a more personalized
experience on our site. We also require a user’s social
security number to provide account information.
We request information from the user on our order form. A user
must provide contact information (such as name, email, and
shipping address) and financial information (such as credit card
number, expiration date). This information is used for billing
purposes and to fill customer’s orders. If we have trouble
processing an order, the information is used to contact the
user.
Information Use
Profile
We store
information that we collect through cookies, log files, clear
gifs, and/or third parties to create a profile of our users. A
profile is stored information that we keep on individual users
that details their viewing preferences. Consequently, collected
information is tied to the users personally identifiable
information to provide offers and improve the content of the
site for the user. This profile is used to tailor a user’s visit
to our Web site, and to direct pertinent marketing promotions to
them. We [do not] share your profile with other third parties.
[Your profile is shared in aggregate form only.] [Your profile
is shared together with your personally identifiable
information.]
Cookies
A cookie is a piece of data
stored on the user’s computer tied to information about the
user. [Usage of a cookie is in no way linked to any personally
identifiable information while on our site.] We use [both]
session ID cookies [and] persistent cookies. For the session ID
cookie, once users close the browser, the cookie simply
terminates. A persistent cookie is a small text file stored on
the user’s hard drive for an extended period of time. Persistent
cookies can be removed by following Internet browser help file
directions.
By setting a cookie on our site,
users would not have to log in a password more than once,
thereby saving time while on our site. If users reject the
cookie, they may still use our site. The only drawback to this
is that the user will be limited in some areas of our site. For
example, [the user will not be able to participate in any of our
sweepstakes, contests or monthly drawings that take place.]
Persistent cookies enable us to track and target the interests
of our users to enhance the experience on our site. See the
“Profile” section.
Some of our business partners
use cookies on our site (for example, advertisers). However, we
have no access to or control over these cookies, once we have
given permission for them to set cookies for advertising.
Third Party
Advertising
The ads
appearing on this Web site are delivered to users by [THIRD
PARTY], our Web advertising partner. Information about users’
visit to this site, such as number of times they have viewed an
ad (but not user name, address, or other personal information),
is used to serve ads to users on this site.
This privacy statement covers
the use of cookies by Timber Creek Construction Inc. only and
does not cover the use of cookies by any advertisers.
Log Files
Like most standard Web site servers we use log files. This
includes internet protocol (IP) addresses, browser type,
internet service provider (ISP), referring/exit pages, platform
type, date/time stamp, and number of clicks to analyze trends,
administer the site, track user’s movement in the aggregate, and
gather broad demographic information for aggregate use. IP
addresses, etc. are not linked to personally identifiable
information. [IP addresses are tied to personally identifiable
information to enable our Web-based service.] [Webtrendslive
users may have further obligations of particular language per
their license with Webtrendslive. See your license agreement.]
[See the Profile section below.]
Communications from the Site
Special Offers
and Updates
We send all new members a
welcoming email to verify password and username. Established
members will occasionally receive information on products,
services, special deals, and a newsletter. Out of respect for
the privacy of our users we present the option to not receive
these types of communications. Please see the Choice and Opt-out
sections.
Newsletter
If a user wishes to subscribe to
our newsletter, we ask for contact information such as name and
email address. Out of respect for our users privacy we provide
a way to opt-out of these communications. Please see the Choice
and Opt-out sections.
Service
Announcements
On rare occasions it is
necessary to send out a strictly service related announcement.
For instance, if our service is temporarily suspended for
maintenance we might send users an email. Generally, users may
not opt-out of these communications, though they can deactivate
their account. However, these communications are not
promotional in nature. [Users may opt-out of these
communications. Please see our Choice and Opt-out section.]
Customer
Service
We communicate with users on a regular basis to provide
requested services and in regards to issues relating to their
account we reply via email or phone, in accordance with the
users wishes.
Sharing
Legal
Disclaimer
Though we make every effort to
preserve user privacy, we may need to disclose personal
information when required by law wherein we have a good-faith
belief that such action is necessary to comply with a current
judicial proceeding, a court order or legal process served on
our Web site.
Third Party
Intermediaries
We use an outside shipping
company to ship orders, and a credit card processing company to
bill users for goods and services. These companies do not
retain, share, store or use personally identifiable information
for any secondary purposes.
Business
Transitions
In the event Timber Creek
Construction Inc. goes through a business transition, such as a
merger, being acquired by another company, or selling a portion
of its assets, users’ personal information will, in most
instances, be part of the assets transferred. Users will be
notified via [email] [prominent notice on our Web site for 30
days] prior to a change of ownership or control of their
personal information. If as a result of the business transition,
the users’ personally identifiable information will be used in a
manner different from that stated at the time of collection they
will be given choice consistent with our notification of changes
section.
Choice/Opt-out
Our users are given the
opportunity to ‘opt-out’ of having their information used for
purposes not directly related to our site at the point where we
ask for information. For example, our order form has an
‘opt-out’ mechanism so users who buy a product from us, but
don’t want any marketing material, can keep their email address
off of our lists.
Users who no longer wish to
receive our newsletter and promotional communications may
opt-out of receiving these communications by replying to
unsubscribe in the subject line in the email or email us at
mail@timbercreekinc.net or the user may contact us
at [PHONE] [EMAIL] or [POSTAL MAIL] to opt-out.]
Users of our site are always
notified when their information is being collected by any
outside parties. We do this so our users can make an informed
choice as to whether or not they should proceed with services
that require an outside party.
Links
This Web site contains links to
other sites. Please be aware that we, Timber Creek Construction
Inc., are not responsible for the privacy practices of such
other sites. We encourage our users to be aware when they leave
our site and to read the privacy statements of each and every
Web site that collects personally identifiable information.
This privacy statement applies solely to information collected
by this Web site.
Surveys [&
Contests]
From time-to-time our site
requests information from users via surveys or contests.
Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to
disclose this information. The requested information typically
includes contact information (such as name and shipping
address), and demographic information (such as zip code).
Users’ personally identifiable information is not shared with
third parties unless we give prior notice and choice. Though we
may use an intermediary to conduct these surveys or contests,
they may not use users’ personally identifiable information for
any secondary purposes.
Tell-A-Friend
If a user elects to use our referral service for informing a
friend about our site, we ask them for the friend’s name and
email address. Timber Creek
Construction Inc. will automatically send the friend a
one-time email inviting them to visit the site. Timber
Creek Construction Inc. stores [or does not store] this
information for the sole purpose of sending this one-time email
[and tracking the success of our referral program]. The friend
may contact Timber Creek
Construction Inc. at
mail@timbercreekinc.net to request the
removal of this information from our database.
Security
This Web
site takes every precaution to protect our users’ information.
When users submit sensitive information via the Web site, their
information is protected both online and off-line.
When our
registration/order form asks users to enter sensitive
information (such as credit card number and/or social security
number), that information is encrypted and is protected with the
best encryption software in the industry - SSL. While on a
secure page, such as our order form, the lock icon on the bottom
of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or
open, when users are just ‘surfing’.
While we
use SSL encryption to protect sensitive information online, we
also do everything in our power to protect user-information
off-line. All of our users’ information, not just the sensitive
information mentioned above, is restricted in our offices. Only
employees who need the information to perform a specific job
(for example, our billing clerk or a customer service
representative) are granted access to personally identifiable
information. Our employees must use password-protected
screen-savers when they leave their desk. When they return,
they must re-enter their password to re-gain access to user
information. Furthermore, ALL employees are kept up-to-date on
our security and privacy practices. Every [quarter], as well as
any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy, and
what they can do to ensure our users’ information is protected.
Finally, the servers that store personally identifiable
information are in a secure environment, If users have any
questions about the security at our Web site, users can send an
email.
Supplementation of Information
In order
for this Web site to properly fulfill its obligation to users it
is necessary for us to supplement the information we receive
with information from 3rd party sources.
Purchasing
History
In order
for this Web site to enhance its ability to tailor the site to a
user’s preference, we combine information about the purchasing
habits of users with similar information from our partners,
[COMPANY Y & COMPANY Z], to create a personalized user profile.
When a user makes a purchase from either of these two companies,
the companies [we] collect [and share] personal [and
demographic] information back with us.
Correcting/Updating/Deleting/Deactivating Personal Information
If a user’s personally
identifiable information changes (such as zip code, phone, email
or postal address), or if a user no longer desires our service,
we provide a way to correct, update or delete/deactivate users’
personally identifiable information. This can usually be done by
emailing our Customer Support.
Notification of Changes
If we decide to change our privacy policy, we will post those
changes to this privacy statement, the homepage, and other
places we deem appropriate so our users are always aware of what
information we collect, how we use it, and under what
circumstances, if any, we disclose it. We will use information
in accordance with the privacy policy under which the
information was collected. If, however, we are going to use
users’ personally identifiable information in a manner different
from that stated at the time of collection we will notify users
via email. Users will have a choice as to whether or not we use
their information in this different manner. However, if users
have opted out of all communication with the site, or
deleted/deactivated their account, then they will not be
contacted, nor will their personal information be used in this
new manner. In addition, if we make any material changes in our
privacy practices that do not affect user information already
stored in our database, we will post a prominent notice on our
Web site notifying users of the change. In some cases where we
post a notice we will also email users, who have opted to
receive communications from us, notifying them of the changes in
our privacy practices.
Contact
Information
If users have any questions or
suggestions regarding our privacy policy, please contact us at:
Timber Creek Construction Inc.
Phone: 586-615-3636
Fax: 866-809-5551
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